Inhaltsverzeichnis
1. What do banks do?
(5 Seiten)
1.1 Macroeconomic functions of banks
1.2 Banking: a business in itself
2. Types of banks and associations
(10 Seiten)
2.1 Types of banks
2.2 The Swiss Bankers Association (SBA)
2.3 Other associations
2.4 The SIX Group Ltd
3. Private banking strategy segment
(14 Seiten)
3.1 Introduction to private banking
3.2 Private client strategy
3.3 Private banking strategy
3.4 The Swiss financial sector
3.5 Roles in private banking
3.6 Trends and regulatory changes
4. Conducting client meetings
(17 Seiten)
4.1 Structure of a consultation meeting
4.2 Preparing for the client meeting
4.3 Holding the meeting
4.4 Follow-up
5. Payment services
(2 Seiten)
5.1 Macroeconomic significance of payment services
5.2 Role of the SNB in payment services
5.3 Role of FINMA
5.4 Role of the SIX Group
6. Payment systems
(4 Seiten)
6.1 SIX Interbank Clearing (SIC)
6.2 PostFinance
6.3 SWIFT
7. International Bank Account Number (IBAN)
(2 Seiten)
7.1 IBAN and BIC
7.2 How does a client know their IBAN and BIC?
7.3 How is the IBAN structured?
7.4 Business Identifier Code (BIC)
8. Transaction processing
(3 Seiten)
8.1 Investigation
8.2 Forgeries and fraud
9. Scoring systems
(2 Seiten)
9.1 What is a scoring system?
9.2 Companies want to predict client behaviour
9.3 Scoring systems mean quick decisions
9.4 Easier decision-making process
10. Payment products
(4 Seiten)
10.1 Paying-in slip
10.2 E-invoice
10.3 Payment order and standing order
10.4 Direct debits (DD) and orders
10.5 DD+ and Business Direct Debit (BDD)
10.6 Debit Direct (PostFinance direct debit)
10.7 SEPA Direct Debit (SDD)
10.8 Mobile payment
10.9 Cryptocurrencies
11. Online services
(1 Seiten)
11.1 E-banking
11.2 Certificates
11.3 Identification, authorisation and authentication
12. Debit and credit cards
(9 Seiten)
12.1 Debit card
12.2 Credit card
12.3 Contactless payments (card)
13. Annexe
(13 Seiten)
Summary
Solutions
Index
Bibliografische Angaben
Auflage:
2nd revised edition 2018
Umfang:
130 Seiten, A4, broschiert
ISBN:
2000100063408
Art. Nr.:
15545
Code:
BMG 601
Sprache:
Englisch
AKAD-Reihe:
Bankmanagement
Zielgruppe
Lieferbarkeit